You may cancel your contract at any time during the plan period. If you cancel your contract within the first 60 days of the original purchase date, you will receive a full refund provided no claims have already been paid against the contract. Refunds for cancellations requested after 60 days will be based on a prorated adjustment for time or mileage used, whichever is greater. A cancellation fee will also be assessed.
Canceling your Contract
We understand that customers may need to cancel their Mopar Vehicle Protection Plan for various reasons, such as an accident in which the vehicle is totaled, or because you wish to sell the vehicle without transferring coverage to the new owner.
If you are the original purchaser of the plan, you may cancel your plan as long as you haven't authorized the transfer of coverage to a new owner. To cancel the plan, take your completed cancellation request to any Chrysler, Dodge or Jeep dealership. The dealership will process your cancellation request for you. If you purchased your contract directly from Chrysler Service Contracts, simply mail your completed cancellation request, along with your Plan Provisions and your current vehicle mileage, to:
Chrysler Service Contracts
P.O. Box 2700
Troy, Michigan 48007-2700
For Contracts Financed with the Vehicle
If your Extended Plan contract was financed with your vehicle, your rights are automatically transferred to your finance company, unless your finance agreement has been satisfied. All refunds issued on financed Chrysler Service Contracts will be issued as two party checks payable to the vehicle owner and finance institution, unless your loan has been paid off.
For Contracts Not Financed with the Vehicle
If the Mopar Vehicle Protection Plan was not financed with the vehicle, any refund due to you will be paid to you by check from Chrysler LLC. Your refund check may be mailed to your home of record, or in certain cases, the dealer.
Cancellation refunds will be based on the date that Chrysler Service Contracts receives your written cancellation request, or the dealership's, depending on who submits the cancellation request.
Cancellations within 60 Days without Claims
For a cancellation request received within the first 60 days of the original purchase date of the plan, you will be refunded the full amount you paid for the plan, providing no claims have been made.
Cancellations after 60 Days or with Claims
If claims already have been paid, or for requests received after 60 days, your refund will be based on the full amount you paid for the plan, less a prorated adjustment for the time or mileage used, whichever is greater, less a cancellation fee. (If you purchased the Plan one year from the vehicle's warranty start date or more, a non-refundable fee may apply). Please refer to your Plan Provisions, or contact your dealer for more information.
Chrysler Service Contracts reserve the right to cancel the plan after issuance if:
Your vehicle is ineligible or has been modified/altered to make it ineligible after plan coverage has been in effect.
You have failed to maintain the vehicle as specified by the Manufacturer.
Your vehicle's odometer has been tampered with or is inoperative.
Your premium has not been paid.
Cancellation refunds will be based on the full amount you paid for the plan, less any claims paid, and a pro-rata adjustment for time or mileage used, whichever is greater. Should the amount of claims paid exceed your refund amount, no refund will be issued.