Vehicle Service Contracts – Flexible Coverage

Beginning in September 2024, extended service plans currently offered as Mopar Vehicle Protection will be re-branded as FlexCare Vehicle Protection on a state-by-state basis.

Introduction of FlexCare Vehicle Protection extended service plans have begun in 14 states, including Delaware, Indiana, Maine, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, and West Virginia.

FlexCare Extended Care Premium will replace Maximum Care, Added Care and Added Care Plus have been integrated into FlexCare Extended Care Plus and FlexCare Extended Care will replace Powertrain Care Plus.

FlexCare Vehicle Protection Plan Offerings

Includes affordable plans for every customer…

• Three Vehicle Service Contract plan levels.
• Mechanical plans range from powertrain to complete coverage of 5000+ mechanical components for New and Pre-Owned vehicles.
• Various term and mileage options to complement customer ownership preferences on New, Pre-Owned, Certified Pre-Owned and Commercial vehicles.
• New Plans can be sold on vehicles within 3 years or 36,000 miles, whichever comes first.
• Pre-Owned plans are available for vehicles within the last 10 model years and up to 150,000 miles or whichever comes first.

Vehicle Service Contracts – NEW Vehicles

THREE PRODUCT COVERAGE PLANS

• Extended Care Premium – Exclusionary coverage of over 5,000 critical components
• The only parts and labor NOT covered: maintenance services, catalytic converter and particulate filter; glass, plastic lenses and light bulbs; body and paint items; snowplows, winches, and trailer hitches; wear items such as tires, manual clutch assembly, brake pads, shoes, rotors, drums, belts, wipers, or any other wear items.

• Extended Care Plus
• Extends powertrain and component coverage on 850+ major components

• Extended Care
• Extends powertrain and basic component coverage

Additional New Vehicle Benefits

All coverage plans for Vehicle Service Contracts for new vehicles also include:

• 24-Hour “Sign-and-Go” Roadside Assistance – up to $100 per occurrence
• Towing Assistance
• Dead Battery/Jump Start
• Flat Tire Change
• Vehicle Lock-Out Assistance
• Fuel Delivery Service

• First Day Rental – Up to $45
• Rental Car Coverage – Up to $45/day for up to 15 days (UPDATED RENTAL LAUNCHED NOV 1, 2023)
• Trip Interruption Benefit – Up to $1,000 maximum ($200/day, up to 5 days)
• Key Fob Coverage – Maximum coverage benefit of $600

Terms and Deductibles

• Specified Time and Mileage Plans:
• Coverage up to 8 years/125,000 miles
• Deductible Options: $0, $100, or $200
• $100 Disappearing Deductible available on Maximum Care & Added Care Plus plans

• Unlimited Mileage Plans:
• Coverage up to 7 years/unlimited miles
• Deductible Options: $100 or $200

• Extended Care Premium Money-Back Plan:
• Provides 100% customer refund at contract expiration if customer has not made any mechanical coverage claims
• Customer may use ancillary benefits
• $100 deductible

All time and mileage specifications are from the original in-service date and zero miles
Transferable and Cancellable

General Eligibility Requirements

For Vehicle Service Contracts– NEW Vehicles:

• All FCA US vehicles plus most competitive makes are eligible; Competitive make vehicles are not eligible for unlimited mileage plans
• New vehicles within 36 months of the in-service date and 36,000 miles
• Available at time of vehicle sale or through the service drive

EXCLUSIONS

(Additional exclusions apply; see customer agreement for full list)

• Mechanical breakdowns covered by vehicle’s manufacturer’s warranty
• Any loss, damage or expense caused by accident, collision, vandalism or weather-related conditions, lack of maintenance, and/or pre-existing conditions
• Trip Interruption Benefit not available in all states

Vehicle Service Contracts– PRE-OWNED Vehicles

Three available coverage plans:

• Extended Care Premium – Exclusionary coverage of over 5,000 critical components
• The only parts and labor NOT covered: maintenance services, catalytic converter and particulate filter; glass, plastic lenses and light bulbs; body and paint items; snowplows, winches, and tr